Introduction

Aashaya Jasri Resort ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our resort, use our services, or interact with our website. We are dedicated to complying with Indonesian law (particularly the Law No. 27 of 2022 on Personal Data Protection) and the General Data Protection Regulation (GDPR) of the European Union.

Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, address, email address, phone number, date of birth, passport number, and nationality.
• Booking Information: Details of your reservations, stay preferences, and payment information.
• Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use your information for the following purposes:

• To Provide and Manage Our Services: Process your bookings, provide the services you have requested, and manage your stay at our resort.
• To Improve Our Services: Understand and analyse how you use our services and to enhance and improve our services.
• To Communicate with You: Send you updates, promotional offers, and other information that may be of interest to you, provided you have consented to receive such information.
• Legal Obligations: Comply with legal obligations under Indonesian law and GDPR requirements.

Legal Basis for Processing Your Information

We process your personal data based on the following legal grounds:

• Performance of a Contract: To fulfil our contractual obligations to you.
• Consent: Where you have provided consent for specific processing activities.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these interests do not override your rights.
• Legal Compliance: To comply with our legal obligations under applicable laws.

Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors who provide services on our behalf.
• Legal Authorities: When required by law or to respond to legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage facilities.

Your Rights

Under Indonesian law and GDPR, you have the following rights concerning your personal data:

• Access: Request access to your personal data and receive a copy of it.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request the deletion of your personal data.
• Restriction: Request the restriction of processing your personal data.
• Data Portability: Request to transfer your data to another service provider.
• Objection: Object to the processing of your personal data for certain purposes.
• Withdraw Consent: Withdraw your consent at any time where we are relying on consent to process your personal data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Aashaya Jasri Resort
Jl. Pantai Jasri, Amlapura, Karangasem, Bali, 80813
Email: info@jasriresort.com
Phone: +6236321054

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date at the top of this document.

Effective Date

This Privacy Policy is effective as of June 7, 2024.